Michelle Malone

Network Engineer - Circuit Designer - WINDSTREAM COMMUNICATIONS

Snellville, GA 30039

mmalon2011@gmail.com - 678-522-5717

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Desired Job Type:

·               Full-time

Authorized to work in the US for any employer

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Work Experience

Network Engineer - Circuit Designer

WINDSTREAM COMMUNICATIONS

March 2015 to Present

• Proficient in Cisco DWDM and ROADM, OC Metric, FIBER panels and SONET
• Experience with monitoring, troubleshooting, test & turn up, installation, and provisioning within a NOC
• Knowledge of Infinera, Cyan, and Tellabs 7100, FUJITSU, Telect, Lucent, ADC, Cablcon, Champion, PFI, ADC
• Understanding circuit layout record, read and understand diagrams and schematics
• Possess Transport Engineer level qualifications 1-2 along with the ability to manage more complex projects with minimal or no supervision due to the significant level of experience in this area
• Utilize experience to analyze circuit designs and equipment functionality.
• Interact with multiple departments to reduce OSS inaccuracies and refine processes
• Communicate all equipment changes to all parties that may be affected
• Coordinate and communicate with other organizations to ensure project tasks are communicated and completed.
• Designs include voice, data, trunking, VoIP, DWDM and SONET Rings, Optical Circuits, DS-3, T-1, FR, ATM, SS7 links
• Lead, coordinate, and communicate Network integrity responsibilities.
• Create detailed schedules for network integrity initiatives.
• Perform various functions related to projects and OSS data integrity.
• Review network, equipment inaccuracies, take appropriate action. This action includes add/remove cross-connects and switch updates.
• Update equipment processes as they relate to project requirements. Assist with project tasks and work with the Manager of Network Pl/Prj Grooms as needed

Engineer

TELAMON

June 2010 to September 2014

• Implemented and planned Metro Rings in AT&T Network.
• Created Suppliers/Materials Firm Order for Customer to purchase equipment.
• Obtained FIC, IP and LGX/Fiber assignments, DSX, DCS, DACS, Sync and NSDnet/NM assignments from the customer.
• Knowledgeable in design and configuration of Juniper MX960, MX480, T60, M320 Edge Routers and eMuxs
• Responsible for VIPs, EBIZ, IOS, Respond, SNOOP, CLSEA, Project Letter, & Route Design updates
• Knowledge of VoIP Migration and Implementation SIP vs. PRI
• Connected SPANs in NISE-L Database
• Accountable for Rings, Equipment and CLLI codes removals from NISE-L Database
• Knowledgeable on protocols and IEEE Standards TCP, OSPF, MPLS, DSL, ATM, FRAME Relay and ISDN.

Tactical Engineer

MASTEC

June 2007 to June 2010

• Provided specific guidelines and helped built Legacy-T Department for Mastec Inc.
• Attended EF&I Job Start and Job Close out calls; responsible for all Legacy-T Orders, CAS, Transport & Data
• Processed AEFIs, Project Letters and determined scope of work.
• Determined Customer supplied equipment and wrote SFO's, MO's, FO's to purchase required equipment.
• Obtained FIC and LGX/Fiber assignments, DSX, DCS, DACS, Sync and NSDnet/NM assignments from the customer.
• Responsible for EBIZ, IOS, Respond, CLSEA, Project Letter, & Route Design updates
• Responsible for adding Trunk Detail Plan Load information for Costing information obtain from MSP and DMX equipment.
• Coordinated project from start to completion and meet Customer requested completed dates

Tactical Engineer, Contractor

MASTEC

October 2008 to June 2009

• Processed AEFIs, Project Letters and determined scope of work for the project.
• Provided suppliers material firm orders for Customers
• Obtained LGX/Fiber, FIC assignments, DSX, DCS, DACS, Sync and NSDnet/NM assignments for the customer.
• Attended and coordinated EF&I Job Start and Job Close out calls
Michelle Malone mmalon@bellsouth.net

UMTS Circuit Designers- Granite, Contractor

MASTEC

March 2008 to September 2008

• Designed and implemented interconnects within the network: IMT's, MGW, Rip Project and IuCS.
• Managed UMTS & ACC-Ring end to end designs
• Performed and assisted transport grooms, rollovers and audits
• Updated Xpercom keeping accurate records
• Coordinated circuit turn up with internal switch operations and ATM transport
• Responsible for Monitor the Network for test and turn up for alarms which affect multiple customers
• Escalate tickets to carriers and following through to completion and Troubleshoot for test and turn up • Monitor PRTG for alerts
• Proficient in VoIP and Performance (QoS) Quality of Service
• Knowledge of WAN LAN and VLAN Security Network
• Certification in Granite from Telecordia 6/16/2008

Granite Lead - Network Provisioner, Contractor

Matrix Resources - Atlanta, GA

January 2006 to October 2007

• Subject Matter Expert in Granite. Built Granite paths and segments that facilitates the transmission of data at a specific bandwidth between two locations by interconnection of any combination of equipment ports DS1, cell sites and Segments
• Managed a team of 4 - 8 Provisioning Engineers, and Circuit Designers.
• Project Managed implementation and tracking mechanism within Granite database for accurately.
• Led the Matrix team (Provisioning Engineers and Circuit Design) in the development of completed detailed tracking of network use of individual circuits in Granite. This resulted in 80% process efficiency through process documentation and training.
• Designed, provisioned, and collocation circuits including all migration optimization orders per defined processes for customer network. Assisted in the development and documentation of new and revised processes.
• Responsible for disconnect, adds, CFA Rolls and projects
• Proficient in Granite Client/Xng with updating and adding DS3's, Trunks, UMTS, ACCU- Ring
• Planned and managed project assessment and requirements with disconnect redeployment.
• Performed Port Mapping Tool - mapping DACS & channel to DS3
• Performed and managed the development of Design DS1/ Trunk paths for MSC port assignments requested per the Interconnect team.
• Knowledge of BSC Usage Tool switch checking CSS for cell site location
• Updated Granite when disconnect are complete by moving segments and/or DS1 paths in Decommission status in Granite.
• Preformed provisioning for independent companies, Verizon, Bellsouth, SBC, and AT&T
• Liaison between operations and ILEC for test and turn- up schedules
• Maintained strong time management skills to handle multiple projects and deadlines in a resource management environment.

Circuit Provision-Contractor

Suncom Wireless - Columbia, SC

October 2005 to December 2005

Responsibilities
E911 Provisioner

ASR Service Provision

KMC Telecom Inc., - Lawrenceville, GA

May 2001 to September 2005

Circuit Provision

AT&T, - Atlanta, GA

May 1977 to June 2000

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Masters in Project Management

George Washington University 1998

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Additional Information

COMPUTER SKILLS
Proficient in MS Windows XP, 2000 and NT 4.0; Microsoft Access, Word, Excel, PowerPoint, and Outlook
Michelle Malone mmalon2011@gmail.com

SYSTEMS

• TIRKS (Trunks Integrated Record Keeping System)
• ACMS (Access Capacity Management System)
• ASR / LSR / EWO / ISR
• CLMAIN (Circuit Layout-MAIN)
• FPSC (Facility Planning Scheduling & Coordination)
• Granite XNG / Client / MEI EIU
• VIPS / M6 MSS - Metasolv Solution Components
• Cisco
• PRTG
• Telephony
• COLR (Circuit Order Layout Record)
• NISE (Network Inventory System Environment)
• TCM (Traffic Capacity Management)
• TGIF (Trunk Group Inventory File)
• ITLF (Intertoll Load and Forecast)
• GEOlink / eBiz / CLSEA/ Respond
• InfoSwap / Woodduck
• SIP AND SDP
• SSD (Single Source Data)
• FAR (Forecast Access Requirements)
• VFO (Virtual Front Office)
• TDM (Time, Distance and Mileage)
• Frame Relay / SONET / ORACLE
• TCP/IP
• VoIP
• All UMTS and 2G MSC and BSC platforms